Privacy Policy

We may collect information about you in various ways:

**Information You Provide** - Contact information (name, email address, phone number) when you fill out our contact form or communicate with us via WhatsApp or email. - Project requirements and business information when you discuss potential projects with us. - Payment information is collected and processed through third-party payment processors. We do not store your complete payment card details.

**Information Automatically Collected** - Device and browser information when you visit our website. - Usage data and analytics through Google Analytics. - IP address and approximate location data. - Cookies and similar tracking technologies.

We use the information we collect for various purposes:

- **To provide services**: Communicating with you about projects, delivering work, and providing customer support. - **To improve our services**: Analyzing website usage to improve user experience. - **To communicate**: Sending updates about your projects, responding to inquiries, and sharing relevant information about our services. - **To comply with legal obligations**: Meeting legal requirements and protecting our rights.

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects:

- Pages visited and time spent on pages - Geographic information (country/region level) - Device and browser type - Referral sources

You can opt out of Google Analytics by installing the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout).

We use cookies and similar tracking technologies:

- **Essential cookies**: Required for basic website functionality. - **Analytics cookies**: Help us understand how visitors use our website. - **Preference cookies**: Remember your preferences like language selection.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

- **Service providers**: Third parties that help us deliver services (e.g., hosting, email services, payment processors). - **Legal requirements**: When required by law or to protect our rights. - **Business transfers**: In connection with a merger, acquisition, or sale of assets.

Any third parties we work with are contractually obligated to keep your information confidential.

We implement appropriate technical and organizational measures to protect your personal information, including:

- Encryption of data in transit (HTTPS) - Secure data storage practices - Access controls limiting who can access your data - Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights:

- **Access**: Request a copy of your personal data. - **Correction**: Request correction of inaccurate data. - **Deletion**: Request deletion of your personal data. - **Objection**: Object to certain processing of your data. - **Portability**: Receive your data in a structured format.

To exercise these rights, contact us at contact@shabrr.com.

We retain your personal information only for as long as necessary:

- **Project data**: Retained for the duration of the project and a reasonable period thereafter for reference. - **Contact data**: Retained while we have an ongoing relationship and for a reasonable period afterward. - **Analytics data**: Typically retained for 26 months by Google Analytics.

You can request deletion of your data at any time by contacting us.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us:

- **Email**: contact@shabrr.com - **WhatsApp**: +62 822-2194-4179 - **Address**: Indonesia